Shipping Policy

Shipping & Handling

All orders receive free shipping and 30-day returns. We do our best to cut your lenses and build your frames within a couple days, but please allow up to one week for your order to be processed (or up to 3 weeks for special order lenses).

You'll receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Please allow 24-48 hours after the receipt of the notification for the shipping carrier to update your shipment information. You directly can track your order by logging in to your account.

Estimated Delivery

Lens Type Estimated Delivery
In-Stock Lenses 2-3 Weeks
Special Order Lenses 4-5 Weeks

What are Special Orders?

  • JINS SCREEN HEAVY USE, tinted, progressive, photochromic, and polarized lenses
  • JINS SCREEN DAILY USE with high prescription
  • Standard clear lenses with high prescription

Questions? Please contact us via chat support or email support@us.jins.com