HOW TO RETURN AN ITEM
Whatever the reason for your return or exchange, our process is as simple and stress-free as possible. You can make a return or exchange with us for up to 30-days with your proof of purchase or warranty sheet. Items must be undamaged and purchased in the United States. No return for sale items.
- Come in with the glasses and Reception Warranty Sheet with the sales receipt stapled, and one of our store staff will happily guide you through the return process.
After careful consideration of the evolving Coronavirus (COVID-19) situation and in accordance with government orders, all locations in LA County only are temporarily closed. Our Union Square store in San Francisco and Westfield Valley Fair store in Santa Clara remain open. Please stay up to date on details, any changes and store safety measures here.